Ratings & Reviews

Overall Rating

5
(17 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Virginia G. - |Recommended: YesBest apartments in Vancouver — These apartments truly excel in nearly every aspect, leaving little room for criticism. The standout feature undoubtedly lies in the exceptional staff, who consistently go above and beyond to ensure residents feel supported and valued. From the friendly faces in the office to the skilled maintenance team, their unwavering dedication is evident in their prompt and professional assistance with any issue that arises. While the overall construction quality of the units may occasionally show minor imperfections, they are hardly noticeable and certainly do not detract from the overall experience of living here. Additionally, the heightened security measures, while commendable, may present a slight inconvenience for school-aged children accessing the grounds. However, this is a small trade-off for the peace of mind it provides to residents. Beyond these minor considerations, the positives far outweigh any negatives. The abundance of amenities, from the well-appointed mail room to the inviting clubhouse, truly elevate the living experience. Without a doubt, these apartments stand as a shining example of affordable luxury in Vancouver, and I wholeheartedly recommend them to anyone seeking a superior rental experience.
response from property -Hello Virginia, Thank you so much for this very detailed and unfiltered review! It's so nice to hear that you are being well taken care of by our staff and maintenance team. We sincerely appreciate your feedback and hope to continue to uphold your expectations.
submitted by Ana S. - |Recommended: YesNice place to live — They have many cool amenities
response from property -Hello Ana, Thank you for this wonderful review! It's nice to hear that you are enjoying our amenities. Your feedback is greatly appreciated.
submitted by Karen J. - |Recommended: YesThank you — We have had the most amazing experience moving into our new apartment. Sayomi was so kind and helped through every step of the process from filling out the application to handing us our keys. From our previous situation to finding Sayomi at Meritum has been a true blessing Thank you Sayomi from the bottom of our hearts. The attention and care taken for tenants of Meritum Evergreen is the best
response from property -Hello Karen, Thank you so much for this wonderful review! It is always nice to hear how well Sayomi takes care of our future/current residents. We sincerely appreciate your feedback.
submitted by Vicki T. - |Recommended: YesGreat Place — Amazing staff, from office to maintenance always makes sure your taken care of. Sayomi, Aaron and Kiera are just the best
response from property -Hello Vicki, Thank you so much for this wonderful review! It's always nice to hear how our residents are well taken care of. We greatly appreciate your feedback.
submitted by Elijah A. - |Recommended: YesReview — Not enough parking spaces for people who actually live here.
response from property -Hello Elijah, Thank you so much for this review! We apologize for the parking issue you are having and if there is anything we can do to assist with this, please let us know.
submitted by Gregory V. - |Recommended: YesIt's a great place to live — The place is awesome, the amenities are killer. There's a lot nearby and the staff is top tier. Unfortunately, you can't choose your neighbors, but most of them are awesome
response from property -Hello Gregory, Thank you so much for this wonderful review! We sincerely appreciate your feedback and if you want to talk about any issues you are having with noise, please contact the office.
submitted by Michelle F. - |Recommended: YesQuality of life is so much better here — I love the pet-friendly nature of the community, the open spaces, the responsiveness of the staff, the friendliness of the neighbors, and the cleanliness of the community. It's a nice place to be without feeling like you are in the middle of the city while still being close to everything you need.
response from property -Thank you for this wonderful review! We take pride in keeping our community looking great and giving our residents a sense of community. We ensure our residents are taken care of to the best of our ability. Your feedback is very much appreciated.
submitted by Monika S. - |Recommended: YesSoFar soGood — Only been here a month, but so far all is good and I'm happy I've moved here.
response from property -Thank you for this great review! We appreciate you choosing us to be your next home. Your feedback is appreciated.
submitted by Chad H. - |Recommended: YesFeedback — Overall we are enjoying living at Meritum. In terms of improvements, we'd like to provide the below feedback. 1. The grounds are fairly clean, but we notice some large dog poops all around the property. As dog owners, we've really appreciated Meritum's response to this issue, when most other apartments tend to do nothing or send out a warning email with no further action. Our one recommendation is that more doggy waste bins could be installed around the property, rather than having all residents walk to the front to dispose of the waste. 2. The garbage service is very convenient. However, having to put recycling in a plastic bag seems very unnecessary. We have tried to use paper bags and the service will not accept our recycling. Whether the plastic bags are recyclable or not, this is creating additional demand for plastics and requires us to go out of our way to comply. We'd really like to see this change or a discount for those who choose not to use the recycling service. 3. The construction in general seems very cheap. Our door has a crack in it, the floor has bumps in it throughout the apartment and the dishwasher washer dryer all seem very cheap. 4. Because we have dogs, we always request that maintenance contact us before arriving for service requests. So far, they have done so only 50 of the time.
response from property -Thank you so much for this review and your feedback! We always look to improve the lives of our residents in any way we can. 1. Our landscapers and maintenance team work hard to maintain the grounds! We plan to install approximately 7 more pet waste stations throughout the community during the construction process. 2. Placing recycling in these bags allows for convenient pick up and keeping the recycling separate from waste when sorting at the compactor/recycling area on site. 3. I will provide this feedback to our construction team on solutions to these issues moving forward. 4. I will speak with maintenance regarding this concern. If permission to enter is granted initially, contacting a resident is not required but I will ensure notes are checked thoroughly. Thank you!
submitted by Nuria P. - |Recommended: YesWe love it — Great staff, good amenities, and a great community thus far. Safe and convenient location. We love it
response from property -Thank you so much for this wonderful review! We appreciate you choosing us as your new home.
submitted by Kalonji D. - |Recommended: YesOutstanding Support — Amazing staff that go above and beyond for their residents.
response from property -Thank you so much for this wonderful review! We strive to ensure our residents are happy and taken care of.
submitted by Evelyn J. - |Recommended: YesGreat community — Love it here
response from property -Thank you for your wonderful review and we are so happy you love it here!
submitted by Demitri R. - |Recommended: YesA Decent Place to Live — I have enjoyed living here so far. Property management team is nice and helpful. Some of the residents are a little noisy and don’t adhere to the rules, but for now it’s just a handful of people. I wish there were a scale in the fitness room but overall, this is a nice place to live.
response from property -Thank you so much for this wonderful review! I sincerely appreciate your feedback and I encourage you to reach out to me at the office to address noise issues. Adding a scale to the gym is a great idea and I will look into ordering one!
submitted by Jeremy J. - |Recommended: YesGreat place to live — The management and affiliates have been very helpful and quick to respond to any questions and concerns. They are extremely friendly and professional.
response from property -Thank you so much for the wonderful review! We pride ourselves on attending to the needs of our residents in a timely manner.
submitted by Ryan B. - |Recommended: YesMy girlfriend and I have just moved into the Meritum Evergreen community, as this was our first apartment together. Before we had even committed to signing, we were blown away by the staff and customer service. Sayomi was the one who greeted us and gave us the tour of the grounds, she was beyond friendly and made us feel right at home. She was very detail oriented but also made sure we could ask questions to make sure this was the right place for us. She had a big impact on our decision to sign and continues to check up on us to insure we are still enjoying our unit. I would highly recommend Meritum Evergreen apartments
response from property -Thank you so much for this wonderful review! Sayomi is such an asset to our community and we appreciate you choosing us as your new home!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Meritum Evergreen, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Meritum Evergreen, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose